![]() What you do, what you say and how you respond and your behaviour is all a result of your attitude. It could be as simple as your love for dancing or as awkward and complex trying as your dislike of your coworker. Your attitude is mirrored in your personality, what you believe, the way you address situations, views on different matters and how you deal with issues of life. ![]() It’s the way you express how you feel by taking a certain position mentally, sometimes not even speaking a word but someone can tell because it reflects in your body language. Your attitude comes from the mental stance you take about someone or situations and this is expressed in your behaviour. ![]() Having a positive attitude will get you everywhere. On the other hand, when you surround yourself with people who have positive energy, you’ll want to have some of what they’re having- it becomes contagious. It can totally rob you of your drive, vitality and enthusiasm for life. If you’re around people with a nasty attitude, it’s a big turnoff. The way you conduct yourself is critical as it plays a big role and helps to determine what direction your life will take and how you achieve success in life. One thing that you should be aware of is that your attitude is your altitude.Īnother important point to take into consideration when it comes to your attitude is that it can either draw people to you or it can push people away from you. The author, chairperson of the Tourism Management Program of De La Salle-College of Saint Benilde (DLS-CSB) School of Hotel, Restaurant, and Institution Management (SHRIM), is an American Hotel and Lodging Educational Institute (AHLEI)-certified hospitality educator (CHE) and American Hotel and Lodging Association (AHLA)-certified guest service professional (CGSP)-trainer.Has anyone ever told you that your attitude stinks? We all have our struggles and for some of us, our attitude is a big issue. As the saying goes, “It is your attitude, which will determine your altitude.” While resumes may reflect expertise, only on-hand experience will test one’s attitude and character in day-to-day situations that require a positive outlook. Hard skills hire you, but the lack of soft skills fires you.Īnd thus on the hows, to proceed with the plan to achieve the dream post, constant practice and continuous training are essential while maintaining a good work ethic that others should emulate. The key to advance employability and promotability is the balanced combination of both traits. Hard skills hire you, but the lack of soft skills fires you. In the world of travel and tourism, these skills include customer experience management, facility management, business simulation, marketing, digital fluency, front office operations, food and beverage service and aircraft cabin service, among many others. On the other hand, hard or technical skills, those which can be learned and are essential to accomplish work tasks that entail expertise, are sought-after, especially in post-pandemic industries. Outside of work, these soft skills likewise prove useful as you go through the ups and downs of life. Soft skills, abilities that cannot be quantified such as people skills, emotional intelligence, passion and care, professionalism, communication, adaptability, creativity, resiliency, and team work are all key players in brand building and customer loyalty for business to prosper.įor instance, in the hospitality industry, due to increased competitiveness in the recruitment process, employers expect these traits from employees to successfully face the “better normal.” Thus, it is important for all to possess soft and hard skills that will eventually make them desirable in the field. To pursue your coveted job, however, all aspirants must be equipped with the whats-the talents and traits required to clinch the position. These reasons all have their unique back stories. Some may have personal purpose and motivations, while others hope to honor the wishes of those important to their lives. The path to a dream career that makes one excitedly jump out of bed whenever you think about it in the morning has three essential steps: Why you want the said career, what you need to achieve it, and how you can move forward with your plan. The whys, whats, and hows toward your dream career
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